Privacy Policy

1Introduction

Golden Heart Maltipoos ("we," "us," or "our") operates this website. This Privacy Policy explains how we collect, use, and protect information when you visit our site, fill out a form, or reserve a puppy with us. By using this website, you agree to the practices described below.

2Information We Collect

We collect information in the following ways:

• Information you provide directly: such as your name, email address, phone number, and any details you share with us through our Contact Us form or when reserving a puppy.
• Payment information: deposits and balances are currently collected via Zelle, Cash App, or bank transfer. We do not collect or store your banking login credentials, card numbers, or full account details — these transactions are handled directly through the payment service you choose, subject to that service's own privacy policy.
• Automatically collected information: when you browse our site, we may automatically collect standard technical data such as your browser type, device type, pages viewed, and time spent on the site through Google Analytics (see Section 3 below).

3Cookies & Analytics

We use Google Analytics to help us understand how visitors use our website, such as which pages are most popular and how people find our site. Google Analytics uses cookies and similar technologies to collect this information. This data is aggregated and does not directly identify you by name.

You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on, or by adjusting your browser's cookie settings to block or delete cookies.

4How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and communicate with you about available puppies
• Process puppy reservations, deposits, and balances
• Coordinate shipping and delivery, including with our flight nanny service
• Improve our website and understand how visitors use it
• Meet any legal or recordkeeping obligations

5How We Share Information

We do not sell your personal information. We may share limited information with trusted third parties only where necessary, such as:

• Flight nanny or shipping partners, to coordinate delivery of your puppy
• Payment services (Zelle, Cash App, or your bank), when you choose to pay through them
• Google Analytics, for website usage insights
• Legal authorities, if required by law or to protect our rights

6Data Security

We take reasonable steps to protect the information you share with us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7Children's Privacy

This website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

8Your Choices & Rights

You can choose not to provide certain information, though this may limit our ability to respond to your inquiry or process a reservation. You may also request that we delete personal information you've previously shared with us, subject to any legal recordkeeping requirements, by reaching out through our Contact Us page.

9Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Any changes will be posted on this page with an updated "Last Updated" date.

10Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out through our Contact Us page.