Our Health Guarantee
Every Maltipoo puppy from Golden Heart Maltipoos is vet-checked, vaccinated, and backed by a written health guarantee — because a healthy start matters as much to us as it does to you.
Health Guarantee Quick Facts
- Initial Vet Check: You have 72 hours from pickup or delivery to have your puppy examined by your own licensed veterinarian.
- Genetic Guarantee: Covers life-threatening genetic and congenital conditions for 1 year from your puppy's date of birth.
- Your Remedy: If a covered condition is diagnosed within the guarantee period, you choose either a replacement puppy or a refund.
- Before They Leave Us: Every puppy is vet-checked, given their first vaccinations, microchipped, and up to date on flea & worm treatment.
- Verification Required: All claims must be confirmed in writing by a licensed veterinarian.
Standing Behind Every Puppy's Health
Our guarantee is built around two windows of protection, so you're covered from the moment you bring your puppy home.
72-Hour Vet Check
Take your puppy to your own licensed vet within 72 hours of pickup or delivery to confirm they're healthy and thriving.
1-Year Genetic Guarantee
Life-threatening genetic and congenital conditions diagnosed within a year of your puppy's birth are fully covered.
Replacement or Refund
If a covered condition is confirmed, the choice is yours — a replacement puppy from a future litter, or a full refund.
What Isn't Covered
To keep our guarantee fair and honest, a few things fall outside its protection:
- Parasites, illness, or injury contracted after the puppy leaves our care
- Conditions caused by improper diet, care, or handling
- Failure to have the initial 72-hour vet check completed
- Conditions not confirmed in writing by a licensed veterinarian
How to Make a Guarantee Claim
We hope you never need this, but here's exactly how it works if you do.
Visit Your Vet
Have your licensed veterinarian examine and diagnose the condition in writing.
Contact Us Promptly
Reach out within the guarantee period with your vet's written diagnosis and records.
We Review Together
We'll go over the diagnosis with you to confirm it falls under the guarantee's terms.
Your Choice, Honored
For covered conditions, you choose a replacement puppy or a refund — whichever is right for you.
Health Guarantee FAQ
Answers to what families ask most about our health guarantee.
How long do I have to take my puppy to the vet after pickup or delivery?
You have 72 hours from pickup or delivery to have your puppy examined by your own licensed veterinarian.
How long does the genetic health guarantee last?
Our genetic and congenital health guarantee covers your puppy for 1 year from their date of birth.
What happens if a covered condition is diagnosed?
If a licensed veterinarian diagnoses a covered genetic or congenital condition within the guarantee period, you may choose either a replacement puppy or a refund.
What isn't covered by the health guarantee?
The guarantee does not cover parasites, illness, or injury contracted after the puppy leaves our care, conditions caused by improper diet or care, or issues not confirmed by a licensed veterinarian.
Are Golden Heart Maltipoo puppies vet-checked before they go home?
Yes. Every puppy is vet-checked, given their first vaccinations, microchipped, and up to date on flea and worm treatment before leaving our care.
Bring Home Your Puppy With Confidence
Every Maltipoo and teacup Maltipoo puppy for sale comes with our full health guarantee, so you can welcome them home worry-free.